FAQ

FAQ

What types of products does BuyTops offer?

BuyTops specializes in premium leather apparel and accessories, offering a curated selection of leather jackets and handbags. Our collection features timeless designs that blend elegance with modern style, ensuring a bold fashion statement for any occasion.

What is the quality of the leather used in your jackets?

We prioritize exceptional craftsmanship and quality in our products. Our leather jackets are made from high-quality leather, ensuring durability and a luxurious feel. Each piece is designed to withstand the test of time while maintaining its aesthetic appeal.

How can I determine my size when ordering a jacket?

To ensure the best fit, we recommend consulting our size guide available on the product pages. The guide provides detailed measurements for each size, allowing you to select the appropriate size based on your body measurements.

What is your return policy?

At BuyTops, we offer a 30-day return policy. Items must be unused, in their original condition, and in the original packaging. Proof of purchase is required for all returns. Please refer to our return policy for more detailed information.

How long does shipping take?

Orders are typically processed within 1-2 business days. Once processed, delivery within the United States usually takes 3 to 7 business days. Please note that delivery times may vary based on your location.

Do You Offer International Shipping?

Currently, BuyTops only ships to addresses within the USA.  We do not offer international shipping at this time.

What should I do if my order is lost or damaged during transit?

If your package is lost or damaged, please contact our customer support team at support@buytops.shop . We will assist you in resolving the issue promptly.

How can I contact customer support?

You can reach our customer support team via email at support@buytops.shop or by phone at +1 (909) 534-2437. Our business hours are Monday to Friday, from 9 am to 5 pm.